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Emergency Rental and Utility Assistance (ERA)

Your household may be eligible for Emergency Rental and Utility Assistance if you meet the following criteria:

  1. You were unable to pay your rent and/or utility bills because you experienced a financial hardship due to COVID-19; and
  2. Your household monthly income is at or below the maximum income listed below:

Income Guidelines

3. You demonstrate a risk of experiencing homelessness or housing instability; and
4. You have not received rental or utility assistance which covers your rent and/or utilities for the requested period.

PLEASE NOTE: Mortgage assistance may not be provided using ERA funding. If you need mortgage assistance, please visit the Neighbor to Neighbor website for additional information on available programs: Neighbor to Neighbor web site.

Available Assistance

  • Priority will be given for payment of existing housing-related outstanding debt which could result in eviction of an eligible household.
  • Assistance must be provided to reduce an eligible household's outstanding rental and utility debt before the household may receive assistance for future payments. 
  • Payment toward outstanding debt may only be made for costs accrued after March 13, 2020.
  • Households may reapply if requesting assistance at the end of an approved three-month period.

Application Process

You must complete all required documentation prior to a service coordinator being able to process your request.

  • Complete online application and attestation form
  • Submit the following documentation (please be prepared with a digital copies, .pdf, .jpg or .png formats accepted)    
    • Photo ID ( Some examples of identification accepted include: driver’s license or identification card issued from any U.S. State or Territory, US military or a military dependent’s identification card, Native American Tribal Document, document issued by any instrumentality of government, or document issued by an educational institution.)       
    • Current lease agreement and/or utility bill which lists applicant as tenant/resident; and
    • Two month's most recent pay stubs, unemployment information, or your most recent income verification statement
    • OR Form 1040 as filed with the IRS for the household for calendar year 2020.

Please Note: If your application is approved, you may be requested to provide additional documentation to ensure all necessary information is collected to report appropriate usage of federal funds to the U.S. Department of Treasury.

Payment of Funds

Funds will be paid directly to landlords and utility service providers. It can take up to two weeks for payment to be processed once approved.

Questions about completing the online application and required documentation can be directed to (970) 400-6600.

Apply Now

Contact Information

Family Resources

Street Address:
315 N. 11th Ave
Greeley, CO 80631

Mailing Address:
PO Box A
Greeley, CO 80632

Family Resource Division
(970) 400 -6600

Outreach Team

Phone: (970) 400-6600

Post Adoption Team

Phone: (970) 400-6707

Prevention Services Team

Phone: (970) 400-6770 


Fax: (970) 346-7698

Colorado Child Protection Hotline

Phone: (844) CO4-KIDS
Phone: (844) 264-5437
Telecom Relay Service (TRS): Dial 7-1-1

Weld County Adult Protection Hotline

Phone: (970) 346-7676
Telecom Relay Service (TRS): Dial 7-1-1

All reports made to the Department are confidential including the name of the party who reports the alleged abuse or neglect. Colorado Law protects people from liability if they make a report in good faith.