At certain times throughout the year, clients will receive Department of Labor (DOLE) letters stating that the income they reported is different than what the Department of Labor reports. These letters provide a space to declare why the income is different, and it is very important that you return these to us by the due date. Department of Labor (DOLE) letters contain information from the previous quarter, and may contain employer names you are not familiar with (i.e. King Soopers reports to the Department of Labor under the name Kroger). If you feel this information is incorrect, please indicate why in the space provided, and return the form to our office.
Additionally, you may receive a verification checklist in the mail (VCL). This verification checklist will tell you what information we are missing in order to process your case. It is very important that you provide us with complete verification by the due date requested, otherwise your case will close.
Another commonly received form, the Notice of Action (NOA) will detail what action has been taken on your case, and what your eligibility status is.
There are other types of letters that may be mailed to you by our county office or CBMS. If you have trouble understanding a letter you receive, please call us at (970) 400-6012.