When determining eligibility for certain services and providing needed and appropriate resources, human service agencies , non-profit organizations, and health care providers often require that clients share very private information about themselves. Laws and statutes are in place to protect the privacy of these individuals and to ensure that this information is released only when necessary.
Confidentiality Basic Principles
Confidentiality is based on four basic principles:
- Respect for an individual’s right to privacy.
- Respect for human relationships in which personal information is shared.
- Appreciation for the importance of confidentiality to both individuals and society.
- Expectations that those who pledge to safeguard confidential information will do so.
Release of Information (ROI)
A Release of Information form (or ROI) is the most common means of sharing information about a client between agencies and helping professionals. A current, signed ROI is required by the Weld County Department of Human Services to share any information regarding our clients. For more information about how ROIs work and to download our ROI form, please view the links to the right of this page.
Most individuals in the helping professions, including but not limited to, pastors, teachers, health care workers, and human services workers, are mandated reporters of issues of abuse and neglect involving children, elderly persons, and disabled adults. If you feel that an individual has disclosed information to you that may be considered an issue of abuse or neglect you have a moral and legal duty to report this. You do not need a Release of Information to report these issues and you will not be identified as the reporter.
Reports of abuse and neglect can be made by calling:
Colorado State Child Protection Hotline
Weld County Adult Protection Hotline
(970) 400 - 6700
Information adopted and extracted from the following:
- National Association of Social Workers - Confidentiality and School Social Work: A Practice Perspective
- Soler and Peters (1993). The School Services Sourcebook,
- Soler and Peters (1993). Who should know what? Confidentiality and information sharing in service integration.
- The Manitoba Teachers' Society - Understanding Confidentiality.